Automation Technology | Web 2.0 Tools Conduct in Concert | Control Global

New media is beginning to make its way into engineering work processes.

In fact, some users of Emerson's DeltaV process control systems already are accessing LinkedIn and Facebook groups on its main Easy DeltaV web page and following strings of questions and answers. "Open-source software developers and PC makers like Dell have been using these forums for years, and we can do it, too," says Jim Cahill, marketing manager for Emerson's Systems and Solutions division and chief blogger for its Process Experts blog. "People need fast answers, and these social areas can really solve some problems. The engineers in our industries are natural problem solvers, so they're gravitating to these new-media technologies because they can be a good shortcut to useful answers and solutions they might not find with traditional methods."

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